Terms and Conditions

Every user who enters and makes use of the services of the e-shop is deemed to consent and accept unconditionally all the terms set out in this website, without exception. If you do not accept these terms, you are not allowed to use this website and make any transaction with this online store. Sending your order implies your acceptance of all terms and conditions.


instore.gr is owned by Georgia Valsami, with the distinctive title “INStore”, our store is located at Karpathou 88 in Piraeus (Tax ID: 047562522, Tax Office: C’ Piraeus, Postal Code: 18539).

Intellectual Property

The content of this Website is the intellectual property of instrore.gr without prejudice to any right not expressly granted herein. All intellectual property rights in this Site that it contains belong to instrore.gr or to third parties to whom it legally pertains. By accessing this Site you agree that you accept the above copyright laws.

Personal Data

The management and protection of the personal data of the visitor/user of the services of instrore.gr is subject to the terms of this section as well as the relevant provisions of Greek (Law 2472/1997 on the protection of the individual from the protection of personal data as supplemented by the decisions of the President of the Personal Data Protection Committee, the Decree Laws 207/1998 and 79/2000 and Article 8 of Law 2819/2000) and European law (Directives 95/46/EC and 97/66/EC). The present conditions are formulated taking into account both the rapid development of technology, in particular the Internet, and the existing – albeit not fully developed – legal framework on these issues. In this context, any possible relevant regulation will be the subject of this section. In any case, instrore.gr reserves the right to change the terms of personal data protection in accordance with the existing or potential legal framework. If a visitor/user does not agree with the terms of protection of personal data provided in this section, he/she must not use the services of instrore.gr

Limitation of Liability

The instrore.gr has made every effort to depict with the greatest possible accuracy the products available by showing photos, descriptions and more specific comments. However, this website may contain errors (typographical, numerical and display errors). Instrore.gr does not warrant the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion, statement or other information referred to or made available on this Site.

Information & Products provided

We are committed to the completeness and validity of the information listed on our website, both in terms of the existence of the essential characteristics described for each product available, as well as the accuracy of the data concerning the services provided by our online store, subject to any technical or typographical errors that have escaped our attention or have occurred unintentionally or due to any interruptions in the operation of the website for reasons of force majeure.

Purchase of Products – Payment Method – Returns Policy

The products posted on instrore.gr are presented with retail prices including VAT. In addition to the retail cost, the user/customer pays the cost of transport, if any, the amount of which will be disclosed before the final submission of the order. The company may modify the prices of its products. Any modification will not affect existing orders that are being processed or have been shipped.

Payment for the products can be made by one of the following methods: credit or debit card, bank deposit or cash on delivery. After completing the order, an email will be sent to the customer confirming the order.

The customer upon receipt of the product is responsible to check whether the packaging is intact and whether the condition of the products received is as desired or there are any obvious problems or defects of the product so as not to lose the rights arising from the law on defective products.

The customer has the right to change the entire order or part of it within 15 calendar days from the date of receipt. The date of dispatch of the returned product is considered to be the date indicated by the courier on the receipt. The product must be in the perfect condition in which it was received by the customer, i.e. complete, without damage and without any special markings of the product having been removed, in the packaging in which it was delivered. If the return is not made within 15 days then INStore may not accept it. The products are returned by the customer exclusively by the courier that received them. Returns – changes are made exclusively with the courier that delivered them and always at the expense of the recipient, i.e. INStore. In case the customer chooses another shipping company, the cost of shipping is borne solely by the customer. Returns – Changes with another courier company and charging INStore will not be accepted. If the reason for return is due to an INStore error and the customer does not wish to change the product, then the full amount paid by the customer will be refunded. Refunds are processed within 15 working days from the date we receive the products. The first exchange is always free of charge, at no charge to the customer. For each subsequent change concerning the same order, there is a charge of 2,90€ for each new shipment. The return and replacement of a product is possible if a) the return is made within 15 days from the day of receipt, b) the product has not been used, c) the product is accompanied by all the necessary documents, proving the transaction (e.g. Retail Receipt, Delivery Note Invoice, etc.). For reasons of hygiene, products that may affect the personal hygiene of the person, such as underwear, swimwear, socks, etc. are not returnable

Acceptance of terms and conditions

Instrore.gr may modify the prices, terms and conditions of transactions at any time and without prior notice. You should check these terms regularly for any changes that may occur in the future. Your use of the website after the changes have been made public will mean that you accept and agree to the changes. In the event that you do not agree to the new terms, you must stop using the website services.

Instrore.gr has the right to modify, suspend or discontinue for a short or long period of time all or part of its website, to change, improve or upgrade it without any notice. instrore.gr is not able to provide any guarantees regarding the complete absence of viruses or other harmful programs.

Although great importance has been given to the best possible illustration and description of our products, instrore.gr does not guarantee for any typographical, numerical or illustration errors that may appear on the website and whether the illustrations and descriptions of the products are accurate and complete. instrore.gr is not responsible or liable for any damage or moral damages resulting from the use of the website. You are responsible to protect your system.

User’s obligations

The users of our website accept that they will not use our website and our online store for sending, publishing, sending by e-mail or transmitting in other ways any Content that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous, constitutes a breach of another’s privacy, is defamatory, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with law or contractual or managerial relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements); infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or interfere with the operation of any software or computer hardware intentionally or unintentionally violates any law, regulation or contract.

Third Party Sites/Links

This Website may contain links or references to other websites owned by third parties over which our Company has no control. Similarly, access to our Site may also be obtained through links found on third party websites that are beyond our Company’s control.

Our Company does not guarantee or give any promise for the accuracy, timeliness or completeness of the information contained in these websites and shall not be liable for any damage or loss caused by the content or information contained therein.


We recognize and respect the importance of the security of your Personal Data and your online transactions. All information related to your personal information and transactions is secure and confidential. Our company does not keep your credit card information on file.

What are cookies

“Cookies” are small files with information that a website (specifically the web server) stores on a user’s computer, so that each time the user logs on to the website, the latter retrieves this information and offers the user relevant services. A typical example of such information is the user’s preferences on a website, as indicated by the choices the user makes on that website (e.g. selection of certain “buttons”, searches, advertisements, etc.).

The installation of “cookies” is only allowed with the user’s consent and after proper information.

Why we use cookies

We use cookies to make your browsing experience easier and more enjoyable. We may collect information while browsing through the site and may also evolve according to the requirements of our audience.

About Cookies

When you browse the website, cookies may be stored on your computer by third party services such as: For statistical purposes regarding traffic and browsing within the website (analytics), social media or other forms of internet marketing and promotion of the website on the internet (facebook, twitter, instagram, flickr, pinderest, google +, skype, linkedin, etc.), corporate promotion in the form of video playback (youtube, video, etc.), service of attracting the business of the site via map (google maps, foursquare, etc.), updating data, corporate, financial, statistical or other form (pdf, excel, word, txt, etc.), third-party booking system in the form of search, availability, booking.

Disable Cookies

None of the cookies on the website are necessary for its operation, you can disable cookies from your browser settings. For more information on how to disable cookies visit the official website of your browser.